ES
Estelle S

1 reviews | Active since Sept 2016

30 Sept 2016, 11:15

Thank you for causing my break up

<p>Hi Vodacom</p> <p> </p> <p>I would like to sincerely thank you for being the cause that my boyfriend and I break up.</p> <p>(I am being sarcastic by the way).</p> <p> </p> <p>My problem was:</p> <p>- My contract is under my boyfriends name</p> <p>- Last month he was debited R2800 for my bill</p> <p>- HOW that happened I really do not know as I am always on a data bundle</p> <p>- I then phoned the call centre to ask that my contract is capped at R1300</p> <p>FEELING SAFE</p> <p>- This month I thought I'd better check what my balance was</p> <p>- AGAIN R2500 for this month!!!!!</p> <p>- My then asked to pay R1000 towards the amount so that my boyfriend does not get debited R2500</p> <p>- The R1000 went amiss as the full R2500 was debited from my boyfriends account</p> <p>- My boyfriend has subsequently broken up with me</p> <p>SO THANK YOU VERY MUCH!</p> <p> </p> <p>I would like to please cancel my contract without going through all the hassle.</p> <p>I need a consultant to contact me asap to get this done!</p> <p>You can also contact my boyfriend to ask him your REDICULOUS security questions.</p> <p>His number is ********** 168.</p>

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Replies (1)
Vodacom
Vodacom's reply30 Sept 2016, 11:16
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team