Thank you Dikeledi and Melusi - Surpassing good service!

<p>Dikeledi at the Post-paid Solutions - bytes Call Centre is a credit to Vodacom. When I phoned to report suspected ***** on my data account, she assisted me calmly and talked me through every step of the process in locking my sim, reporting the problem and ensuring that I had a reference number. She put me through to the Cancellations Call Centre and phoned again later to check whether I had received the service I expected. She followed up with me the following day again.</p> <p>Melusi in the Cancellations Call Centre was equally helpful. </p> <p>Both Dikeledi and Melusi were well spoken and knowledgeable.</p> <p>Now it remains to be seen whether the billing and forensics team can equal their service.</p>