SH
Sibongile H

1 reviews | Active since May 2015

06 Jul 2021, 14:51

Thank you, data query resolved beyond expectation

I called in over the weekend complining about my data that got depleted. I received an sms that says my quey is closed. No questions asked, my data was replaced 100%, even better because the expiry date is beyond my expectation Thank you ??

0
Replies (1)
Vodacom
Vodacom's reply07 Jul 2021, 08:10
Official
  Dear Customer,  We are glad to hear of the service that you received.  Great service goes a long way in improving the customer experience and we will always strive to achieve this. We will send this to the respective management for the necessary reward and recognition.  Regards  Consumer Website Team 

Best regards,