1 reviews | Active since Oct 2009
THANK YOU DANE LARSON AND VODACOM
I must give a special thanks to Dane Larson who phoned me so soon after I lodged my complaint. You really put my mind at ease with your friendly, empathetic demeanour and you actually really had a solution to the problem which was such a relief! You blocked prescriptions from my number, gave me information about Vodacom's plan for preventative measures and arranged a refund of my airtime. Thank you Dane. I will have a good day today.
To Vodacom I want to say thank you for understanding and refunding my airtime. Dane informed me that you are taking action against this so it doesn't happen to your clients anymore. Well done and thank you Vodacom, I feel "safe" again.
Dear Customer,
We are glad to hear of the service that you received.
Great service goes a long way in improving the customer experience and we will always strive to achieve this. We will send this to the respective management for the necessary reward and recognition.
Regards
Consumer Website Team
Dear Customer,
We are glad to hear of the service that you received.
Great service goes a long way in improving the customer experience and we will always strive to achieve this. We will send this to the respective management for the necessary reward and recognition.
Regards
Consumer Website Team