BM
Bawelile M

1 reviews | Active since Nov 2014

07 Oct 2016, 20:05

Thank you

<p>Last week Thursday I was experiencing problems with my data and airtime usage on my phone n after making more than 5 calls to Vodacom on the weekend I was left quite frustrated n at the verge of cancelling my contract, I just want to thank, Vodacom Customer Care Mr Daiyaan Adams,for his excellent service to me, I have managed to switch off my background app data usage, from Wednesday after I spoke to him I have not had a problem with my data n airtime disappearing. I just want to give credit where it's due n to the vodacom consultants thank for your patience with me. </p>

0
Replies (2)
Vodacom
Vodacom's reply08 Oct 2016, 08:14
Official

We are currently investigating this matter and will update you regarding.

Please accept our sincere apology for any inconvenience caused.

Kind regards

Vodacom Consumer Websites

Vodacom
Vodacom's reply08 Oct 2016, 09:59
Official

Thank you for the time and effort taken to voice your satisfaction to our office.

It is with the cooperation and feedback from valued clients such as yourself, that we are able to identify areas and individuals which require recommendation.

Best Regards

Elroy