AP
Angela P
1 reviews | Active since May 2020
10 May 2020, 16:13
Thank you
I was shocked and very disappointed when today I visited vodacom shop in Vaal mall. The reason for my visit was to cancel my late husband's contract. I was asked to present death certificate, copy of ID and an affidavit stating that my husband passed away. Totally unexceptebal. Hope this will stop.
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Vodacom's replyOfficial
10 May 2020, 17:18 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply10 May 2020, 17:18
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team