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Marizel B
1 reviews | Active since Aug 2023
07 Aug 2023, 10:32
Thandiwe Msila
After calling many times and struggling to get my contract cancelled Thandiwe Msila got hold of me from Vodacom. This is the first consultant who actually followed through with the promises on call. She confirmed everything we spoked about on the call through sending me a email and even saved me from being debited again after complaining many times. You have made my day and I hope they give you a raise!! Very pleased.
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Vodacom's replyOfficial
07 Aug 2023, 11:53 Dear Customer, We are glad to hear of the service that you received. Great service goes a long way in improving the customer experience and we will always strive to achieve this. We will send this to the respective management for the necessary reward and recognition. Regards Consumer Website Team
Best regards,
Vodacom's reply07 Aug 2023, 11:53
Official
Dear Customer, We are glad to hear of the service that you received. Great service goes a long way in improving the customer experience and we will always strive to achieve this. We will send this to the respective management for the necessary reward and recognition. Regards Consumer Website Team
Best regards,