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Pery M

1 reviews | Active since Aug 2019

15 Jan 2020, 11:07

Thabo M for Superb Services

I would like to Thank Thabo Mohlaba for the incredible services he provided. If my word works in his favor, he deserves a promotion. I had been trying to apply for a contract since November (For over 3 months now) and the other agents were sending me up and down and were not coming back to me with feedback, my credit score suffered as a result. Thabo setup the contract for me in 1 sitting, within 30 mins we were done with the documentation. He was very friendly and accomodating during the process. The next day he called me to let me know my SIM card is active. I wish the other agents would learn a thing or two from him.

Kudos to him.

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Replies (1)
Vodacom
Vodacom's reply15 Jan 2020, 11:23
Official
 Dear Customer,  We are glad to hear of the service that you received.  Great service goes a long way in improving the customer experience and we will always strive to achieve this. We will send this to the respective management for the necessary reward and recognition.  Regards  Consumer Website Team 

Best regards,