MT
MM T

1 reviews | Active since Oct 2013

26 Nov 2017, 01:37

Text messages at 1am

STOP SENDING ME TEXT MESSAGES ALERTING ME THAT I AM OUT OF DATA AT 1:10AM WHEN I AM ATTEMPTING TO SLEEP... I CANNOT OPT OUT OF THIS *******... THEN I RECEIVE MESSAGES ON MY OTHER PREPAID CELL AT 6AM ONCE I HAVE JUST SWITCHED ON MY CELL... NOT LOGGED INTO THE NET! THEN WHEN I DO LOGGIN AND RECEIVE A TEXT MESSAGE STATING THAT I HAVE BEEN PAYING R2 PER 1MB - THESE COSTS WERE SUPPOSED TO BE LOWERED MID OCTOBER FOR PREPAID CUSTOMERS... CHECK NEWS24 AND ENCA.. WAS THIS A LIE AS I HAVE THE TEXT MESSAGES TO PROVE THAT IT WAS ALL A LIE... SO ALL THESE MESSAGES I HAVE RECEIVED ASKING HOW LIKELY I WOULD BE TO RECOMMEND VODACOM TO FAMILY OR FRIENDS -WOULD BE ZERO!

REGARDS ANNOYED

0
Replies (2)
Vodacom
Vodacom's reply26 Nov 2017, 08:05
Official

Thank you for making contact with us,

This response serves as confirmation that your query has been received.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards

Vodacom Consumer Website Team

Vodacom
Vodacom's reply29 Nov 2017, 15:45
Official

Good day,

Feedback has been provided.

Regards,
RM