Terrrrrrible Service!

Got Repair centre nr,called, got thru 2 some1 who didn't know anything abt repairs. She gave me exact same nr & said to call this nr! I said it's Nr I just called - Why did not get thru to them?? I called & was told if I hand cell in & its damaged the warrantee will be voided ?! It could only be damaged cos it gave problems - thus: doesn't make sense. Was also told that if warranty is voided & I will there4 have 2 pay 2 get it fixed & decide not 2 accept quote, I will have 2 pay asesmnt fee. Since when does it work like that? Most places give quotes 4 free - even ones you never did business with be4. Now V wants to charge me 4 this & I'm a contract client for many years? What if I'm told its damaged, quote amount is extremely ridiculous, I cannot accept it & could get it fixed for cheaper elsewhere - I still have to pay around R170? This is nonsense! <br> I also got no service at Fourways Repair cntr. Called the 082-nr, got voicemail telling me 2 call the landline nr / leave messge. I did but also no answer. Left 2 messags though & hope 2 b called. I think the 1st prompt should say 2 leave a messge & not only the 3rd one and then you actually have to be called.<br>