TM
Tony M

1 reviews | Active since Feb 2016

26 Apr 2024, 20:40

Terribly slow home internet

Only reason I give a 2 is because I am very happy with Vodacom in general. I am on the 100mbps home internet LTE. For the past week+ I get speeds of around 6/7mbps IF I AM LUCKY! Problem is definately not on my side since a friend of mine who stay 400m from me is having the same problem. To send a simple whatsapp message take up to 20seconds. Come on Vodacom. Get your act together. If I only pay 6/7% of my bill you will obviously be unhappy and take legal steps...what is different in my situation receiving 6/7% of the speed?

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Replies (1)
Vodacom
Vodacom's reply27 Apr 2024, 11:21
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team