TS
Tagan S

1 reviews | Active since Dec 2021

02 Dec 2021, 09:44

Terrible, worst ever

Definitely thee worst network provide on this earth!

Terrible customer care, Please before signing a contract, just know they’ll never be there when you need assistance!!

I phone for 1 simple thing an 1hour later 4 different departments and still no answer!!

I can’t wait for the day I turn my back on this service provider forever!

0
Replies (2)
Vodacom
Vodacom's reply02 Dec 2021, 11:48
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team 

Best regards,

Vodacom
Vodacom's reply02 Dec 2021, 15:14
Official
 Dear Customer, 

Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. 

Thank you for taking our call. 

As per our telephonic discussion, we advised with regards to your query. 

We apologize for the inconvenience and the service experienced. 

Regards, 

Vodacom Consumer Website Team 

Best regards,