1 reviews | Active since Jun 2015
Terrible, worse after sales ever!!!!!!!!!!!
<p>To whom it may concern. </p> <p> </p> <p>i have a iphone 6s plus, that has 7 months remaining warranty, the phone was purchased in August 2016.</p> <p> </p> <p>i have sent my phone in for repairs, its going to be two weeks soon!!! </p> <p> </p> <p>i phoned vodacom Cresta to find out, what is going on they tell me that Vodacom Menlyn is waiting to give them a "qoute" i phoned Menlyn to find out why and i was told that my warranty has been cancelled because the phone has a scratch on it and i must pay R6000. the phone did have a scartch, but not a dent, they told me its a dent so for all i care the technition working on it could have dented it or while transporting it </p> <p> </p> <p>i WILL NOT PAY THE R6000 FIRSTLY, SECONDLY WHAT **** IS THIS THAT IF THE PHONE HAS A SCRATCH OR DENT THE WARRANTY IS CANCEL!!!!!!!!!! </p> <p> </p> <p>I WILL BE CANCELLING MY CONTRACT WHEN IT IS EXPIRED AND I WILL MAKE SURE THAT EVERY SINGLE MEMBER OF MY FAMILY PORTS TO ANOTHER SERVICE PROVIDER THIS IS UTTER **** !!!!!</p>
AND THEY BLADY DON'T EVEN CALL ME TO LET ME KNOW I MUST PHONE THEM FLIP THIS!!!!!!!!!!!
AND THEY BLADY DON'T EVEN CALL ME TO LET ME KNOW I MUST PHONE THEM FLIP THIS!!!!!!!!!!!
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
WORSE provider ever !!!!!!!!!!!
WORSE provider ever !!!!!!!!!!!
