JW
Joshua W

1 reviews | Active since Dec 2016

12 Dec 2016, 13:03

Terrible with online gaming!

<p>I am a big online gamer and for a very long time now I have used Vodacom's services to be able to play. Everything was good and well until the other day when every few seconds, my ping rate would jump incredibly high. I thought this was only due to the game's servers, but when I switched over to another game, the very same thing happened; low ping rate but every few seconds it would jump incredibly high for 3-5 seconds.</p> <p>What is happening??? Vodacom, I have used your services for a very long time! Fix your issues quickly before I switch over to someone else!!!</p>

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Replies (1)
Vodacom
Vodacom's reply12 Dec 2016, 14:10
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

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Regards,
Vodacom Consumer Website Team