Terrible website

So I've been trying to deactivate my data bundle for 500mg for a while now, but every time I click on the 'Deactivate' button, nothing happens - the page just reloads. Now I tried to enter the form for you to call me back and it says my number, which you gave me, is not a valid number.

So, this is what I require:

Deactivate all my Data bundles: 500mg per month 3gig per month (which I signed on for yesterday, but has somehow not been allocated to me yet)

Reduce my bill by R299.00 which has already been added for the 3gig bundle I no longer wish to use.

Please do these things asap and then consider why people find it easier to complain on sites like this, than directly contacting your customer services department.