Terrible Voda******* are *****ing from me again!

<p>On the 23rd April 2017 I purchased 1GB data from Voda*******, I was not allocated this data. I logged a call with Voda******* and on the 25th April 2017 they sent an sms to me claiming that the was an error allocating my data and that I would not be held responsible for the out of bundle charges (screen shot of the sms attached).</p> <p>On the 8th of May I received my bill from Voda******* and to my surprise, I was was being billed for out of bundle usage.</p> <p>I have phoned Voda******* at least 8 times since the 23rd April 2017 and Voda******* always promise to provide feedback, yet to date I have received no feedback.</p> <p> </p> <p>If Voda******* do no remove the out of bundle rates from my bill, I will refuse payment until the bill has been amended, I will also not accept any penalties as I have proof that the error was made by Voda*******. Lastly I will be lodging a complaint with the National Consumer Commission SA as there has been no attempt by Voda******* to help me resolve this issue at all. </p>