FM
Farhad M
1 reviews | Active since Apr 2018
03 May 2021, 16:55
terrible vodacom..terrible samsung
following on my purchase of samsung note20 ultra at gateway vodacom sales consultant jay,i was promised via samsung: a samsung r4000 voucher and samsung 32 inch tv.after more than 30 calls from samsung confirming receipt of the voucher reference numbers and current tv licence,and after 9 months, i have not received what they promised:r4000 samsung voucher and the 32 inch tv
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Replies (4)0
Replies (4)
Vodacom's replyOfficial
04 May 2021, 06:30Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply04 May 2021, 06:30
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
FM
Farhad M's updateReviewer Update
04 May 2021, 14:41thats not good enough.its called passing the buck.i will not rest till u settle what was promised to me.my dealings were with vodacom and it has been so since 1990.i refuse to be kicked from pillar to post.
FM
Farhad M's update04 May 2021, 14:41
Reviewer Update
thats not good enough.its called passing the buck.i will not rest till u settle what was promised to me.my dealings were with vodacom and it has been so since 1990.i refuse to be kicked from pillar to post.
FM
Farhad M's updateReviewer Update
04 May 2021, 15:01ive been dealin with *** ceo at vodacom.
***. you also have a copy of my id.i am a medical doctor a pensioner n v busy with covid n v sick patients.Do you have no shame to be giving me this run around.
other people ive dealt with ***
***
ntshingila,mbuso,vodacom south africa moodley,sheryl,vodacom south africa rajcoomar,angela,santu,vinnie,singh,avasha,kennedy,byron,sharon ***,charlotte,comfort,
***
bongile ***
who have kept me hanging for 9 monthys saying the matter is being escalated
***. you also have a copy of my id.i am a medical doctor a pensioner n v busy with covid n v sick patients.Do you have no shame to be giving me this run around.
other people ive dealt with ***
***
ntshingila,mbuso,vodacom south africa moodley,sheryl,vodacom south africa rajcoomar,angela,santu,vinnie,singh,avasha,kennedy,byron,sharon ***,charlotte,comfort,
***
bongile ***
who have kept me hanging for 9 monthys saying the matter is being escalated
FM
Farhad M's update04 May 2021, 15:01
Reviewer Update
ive been dealin with *** ceo at vodacom.
***. you also have a copy of my id.i am a medical doctor a pensioner n v busy with covid n v sick patients.Do you have no shame to be giving me this run around.
other people ive dealt with ***
***
ntshingila,mbuso,vodacom south africa moodley,sheryl,vodacom south africa rajcoomar,angela,santu,vinnie,singh,avasha,kennedy,byron,sharon ***,charlotte,comfort,
***
bongile ***
who have kept me hanging for 9 monthys saying the matter is being escalated
***. you also have a copy of my id.i am a medical doctor a pensioner n v busy with covid n v sick patients.Do you have no shame to be giving me this run around.
other people ive dealt with ***
***
ntshingila,mbuso,vodacom south africa moodley,sheryl,vodacom south africa rajcoomar,angela,santu,vinnie,singh,avasha,kennedy,byron,sharon ***,charlotte,comfort,
***
bongile ***
who have kept me hanging for 9 monthys saying the matter is being escalated
FM
Farhad M's updateReviewer Update
04 May 2021, 15:33 terrible vodacom..terrible samsung
Following on my purchase of samsung note 20 ultra at Gateway vodacom sales consultant jay, I was promised via samsung: a samsung R4000 voucher and samsung 32 inch tv. After more than 30 calls from samsung confirming receipt of the voucher reference numbers and current tv licence, and after 9 months, I have not received what they promised: R4000 samsung voucher and the 32 inch tv .
That is not good enough. This is called passing the buck. I will not rest until you settle what was promised to me. My dealings were with vodacom and it has been so since 1990. I refuse to be kicked from pillar to post.
I have been dealing with rudzani.lithole@ vodacom.co.za ceo at vodacom.
e,*** , you also have a copy of my id. I am a medical doctor, a pensioner and very busy with covid and very sick patients. Do you have no shame to be giving me this run around.
Other people that I dealt with :
***,ntshingila,mbuso,vodacom south africa moodley,sheryl,vodacom south africa, rajcoomar,angela,santu,vinnie,singh,avasha,kennedy,byron,sharon ***,charlotte,comfort,
***
bongile ***
who have kept me hanging for 9 monthys saying the matter is being escalated
Following on my purchase of samsung note 20 ultra at Gateway vodacom sales consultant jay, I was promised via samsung: a samsung R4000 voucher and samsung 32 inch tv. After more than 30 calls from samsung confirming receipt of the voucher reference numbers and current tv licence, and after 9 months, I have not received what they promised: R4000 samsung voucher and the 32 inch tv .
That is not good enough. This is called passing the buck. I will not rest until you settle what was promised to me. My dealings were with vodacom and it has been so since 1990. I refuse to be kicked from pillar to post.
I have been dealing with rudzani.lithole@ vodacom.co.za ceo at vodacom.
e,*** , you also have a copy of my id. I am a medical doctor, a pensioner and very busy with covid and very sick patients. Do you have no shame to be giving me this run around.
Other people that I dealt with :
***,ntshingila,mbuso,vodacom south africa moodley,sheryl,vodacom south africa, rajcoomar,angela,santu,vinnie,singh,avasha,kennedy,byron,sharon ***,charlotte,comfort,
***
bongile ***
who have kept me hanging for 9 monthys saying the matter is being escalated
FM
Farhad M's update04 May 2021, 15:33
Reviewer Update
terrible vodacom..terrible samsung
Following on my purchase of samsung note 20 ultra at Gateway vodacom sales consultant jay, I was promised via samsung: a samsung R4000 voucher and samsung 32 inch tv. After more than 30 calls from samsung confirming receipt of the voucher reference numbers and current tv licence, and after 9 months, I have not received what they promised: R4000 samsung voucher and the 32 inch tv .
That is not good enough. This is called passing the buck. I will not rest until you settle what was promised to me. My dealings were with vodacom and it has been so since 1990. I refuse to be kicked from pillar to post.
I have been dealing with rudzani.lithole@ vodacom.co.za ceo at vodacom.
e,*** , you also have a copy of my id. I am a medical doctor, a pensioner and very busy with covid and very sick patients. Do you have no shame to be giving me this run around.
Other people that I dealt with :
***,ntshingila,mbuso,vodacom south africa moodley,sheryl,vodacom south africa, rajcoomar,angela,santu,vinnie,singh,avasha,kennedy,byron,sharon ***,charlotte,comfort,
***
bongile ***
who have kept me hanging for 9 monthys saying the matter is being escalated
Following on my purchase of samsung note 20 ultra at Gateway vodacom sales consultant jay, I was promised via samsung: a samsung R4000 voucher and samsung 32 inch tv. After more than 30 calls from samsung confirming receipt of the voucher reference numbers and current tv licence, and after 9 months, I have not received what they promised: R4000 samsung voucher and the 32 inch tv .
That is not good enough. This is called passing the buck. I will not rest until you settle what was promised to me. My dealings were with vodacom and it has been so since 1990. I refuse to be kicked from pillar to post.
I have been dealing with rudzani.lithole@ vodacom.co.za ceo at vodacom.
e,*** , you also have a copy of my id. I am a medical doctor, a pensioner and very busy with covid and very sick patients. Do you have no shame to be giving me this run around.
Other people that I dealt with :
***,ntshingila,mbuso,vodacom south africa moodley,sheryl,vodacom south africa, rajcoomar,angela,santu,vinnie,singh,avasha,kennedy,byron,sharon ***,charlotte,comfort,
***
bongile ***
who have kept me hanging for 9 monthys saying the matter is being escalated