Terrible Vodacom Service
Vodacom has terrible service!!
I have upgraded and took out a new contract. The lady assistant who helped me add an extra R170 data package to the contract which was free for the first 3 months but she dis not even mention this to me. I have cancelled this extra add on a month ago and still it has been deducted from my bank account. Every time I contact Vodacom there is some issue or excuse given to me.
Worst service ever!!!
Helpful (0)
Replies (1)0
Replies (1)
Vodacom's replyOfficial
28 May 2022, 14:08 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply28 May 2022, 14:08
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team