Terrible Vodacom service

<p>Hallo. This Jan Oosthuizen from Vrede in the Free State. We struggle to phone out from our tower or receive calls during the busy times of the day. After 8pm no problem. We get a 3G and H+ signal icon but most of the time during business hours we struggle to get Edge. A person sold me a wifi rooter and I told him we only get Edge hear. He said: " Dont worry I will let the guys look into that. No problem he said. My brother got a call in the roof today stating that the problem is resolved. But nothing changed. Does the technitions get to this tower? It is the tower on Farm Cork between Vrede and Memel. Along the R34. Please help. We dont want to leave Vodacom but if we dont get service what must we do? </p>