Terrible Vodacom service
<p>I took a data contract with Vodacom on 14 June 2017.</p> <p> </p> <p>Have been experiencing a lot of challenges since then and to date the data service is not working.</p> <p> </p> <p>No one at Vodacom is assisting, the customer care is forever synchronising the network settings and opening service requests.</p> <p> </p> <p>I called to cancel the contract today and guess what it cant be done over the phone I have to go to the store where the contract was opened. Whereas they took my money whille the services are not working.</p> <p> </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Good day
Feedback has been provided to you on above matter. Once again, please accept our sincerest apologies for the inconvenience caused.
Kind Regards,
LA
Vodacom Consumer Website Team
Good day
Feedback has been provided to you on above matter. Once again, please accept our sincerest apologies for the inconvenience caused.
Kind Regards,
LA
Vodacom Consumer Website Team