1 reviews | Active since Nov 2024
Terrible Vodacom Home internet 50mbs 1 TB download speeds
I have a Vodacom Home internet 50mbs 1 TB contract since February 2024 and from day one I had problems with the connectivity. I have phoned the call center and can't seem to fix the download speed, 0,54 down and 9mbs up.
I have tried with Tobi, that's a complete waste of time. I tried with the call center they advised that I will be penalized if I cancel my contract and will pay the pay the outstanding months till my contract expires.
The contract was sold to me as 24-month contract with 1TB of LTE data per month at 50mbs download speed that can be used, with the low connection speed of less than 1mbs its impossible, I can't even open a webpage
when I took the contract, I was told that I have coverage, now when I did a coverage check both at work and home, I discovered that at work there is no 4G or 5G LTE and at Home there is no 4G LTE but there is 5G, but Vodacom gave me a 4G router.
The downloads speed is a consistent low speed and is not worth the money that is being paid for the terrible service.
I would like Vodacom to cancel my contract.
