1 reviews | Active since Nov 2016
Terrible Vodacom Experience
<p>After 20 years of loyalty and never missing a payment two debit orders have not been processed against my bank account and my phone subsequently blocked.</p> <p> </p> <p>I have left unanswered messages on call centres, tried to pay with incorrect electronic references provided and spoken to rude agents and still have no joy. Not once has a person picked up the phone to check on me or my account.</p> <p> </p> <p>Anything is better than this level of service!</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
