Terrible Vodacom experience!
I left a review a few days ago, had obviously no response from Vodacom. I went in to a store today, and even they was not successfull in helping me to tel Vodacom I DON'T WANT a new contract!!! Vodacom blatantly **** to me two days ago when I phoned for the upteenth time to confrim my cancellation They said I cannot keep my number if I go on "pay as you go", and need to take out a minimun contract of R55 per month. I realised afterwards it's totally untrue!!! Now my struggle of two month's continue to get my "new" contract cancelled!!!!! What a hoax!!! Terrible!
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Vodacom's replyOfficial
03 Jun 2022, 07:51Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply03 Jun 2022, 07:51
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team