TERRIBLE VODACOM EXPERIENCE

<p>Vodacom surely does not live up to their promise despite their Online Adverti*****t of NEXT DAY DELIVERY.</p> <p>So on Monday morning at 08:55 AM I placed my contract and phone order (luckily I made print screens). Before 12:00 the deal was sealed by a very friendly telephonic consultant’s confirmation. And so the days tick by…..Tuesday, Wednesday, Thursday….and I am obviously getting impatient.</p> <p>This morning I decide to follow up and after 3 calls and a discussion with a supervisor I still have no idea when I will receive my new phone.</p> <p>I find this very distasteful, unprofessional, and from a consumer perspective I feel sorry for Vodacom not living up to their promise. But more importantly I wonder how many other consumers are receive the same BAD SERVICE especially in these days where it is all about SERVICE DELIVERY.</p> <p>Consider my contract cancelled Vodacom. You are pathetic.</p>