Terrible upgrade service

<p>Only a week after signing a contract for two phones was I told that there's a backlog for the phones I had requested. It has been two weeks and I've been told that if the phones don't arrive by Monday, 6 June, I will have to resign a contract. I have been a Vodacom customer for 20 years and have never waited longer than a week for a contract renewal. Is Vodacom going backwards?</p>