terrible, unprofessional and unacceptable service from Vodacom fibre

Item: Vodacom
Rating: 1
Author: Michael M

Vodacom phoned me to sign up for a fibre connection. I signed up on 08 Jan 2021. Today is 23 March 2021 and after 18 calls to their fibre support, my connection is till incomplete. I am done with vodacom fibre, their service is horrible. They keep on telling me a technician has been appointed...what a shame it is

Helpful (0)

Replies (1)

Vodacom's replyOfficial

24 Mar 2021, 06:59

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Vodacom's reply24 Mar 2021, 06:59

Official