1 reviews | Active since Oct 2016

19 Oct 2016, 09:45

TERRIBLE TERRIBLE TERRIBLE

<p>We app**** for a contract last week, 13 October 2016, three contracts as a matter of a fact! And guess what I'm still waiting for the sims to be activated. </p> <p>I would of died, been buried and rotted and still await VODACOM to activate my 3 SIM cards. Our administrator has already complained on HELLOPETER regarding this same issue. </p> <p> </p> <p>So I decided to call myself today and guess what--- we still await now the excuse is that it can't be loaded automatically or some bull story like that we have to just wait for it to be loaded manually surely there are others also opening contracts how long will we wait for it to be done manually like 10 years I would of been decayed in my grave by then. Today Palessa tells me that her team leader Tebogo has a back log so why doesn't VODACOM not pay someone to help this guy out cos it's obvious that he can't cope with the amount of work given to him. When will my sims be activated how long do I have wait, am I like the 356789 in line??????? Wake up VODACOM yes you probably don't care cos you have. A million users but Im still a customer! </p> <p> </p> <p>I have had a contract, well a couple contracts with MTN and never ever received this service from them, THUMBS UP TO MTN!!!!!!!!!! </p> <p> </p> <p>MTN YOU THE BEST!!!!!!!!!!!! </p> <p> </p> <p>VODACOM your services is trash, horrible, horrific, terrible, **********, DISSAPOINTING, disgusting. </p>

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Replies (1)
Vodacom
Vodacom's reply19 Oct 2016, 11:37
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team