TERRIBLE TERRIBLE SERVICE I HAVE EVER SEEN !!!!!!!!!!!

I am so disappointed with Vodacom for that matter I am taking all my business away from them. I have never been so frustrated in my life such unprofessionalism, no sense of urgency , incompetence and lack of customer service.

I recently lost my phone, I have been sent from post to pillar trying to claim. Let alone the up and down that I had to do to just get a simple claim resolve. It been almost a week without a phone which I am now sooooooooo frustrated as I could not even do a sim swop I have been told very lame reasons that the sim card will take longer to do as there is system error on the Vodacom side. I called more than 20 times trying to follow up. Eventually I got hold of a consultant Ziyanda who has now blocked both lines and did the sim swap on the wrong numbers with the new sim .Again I am told to go to Vodashop after so much up and down to buy a new sim card which they blocked themselves.Now who will pay for that ?????I have wasted so much petrol already going up and down to the Voda shop and I am not spending my petrol and money to buy an new sim card.

THIS IS FRUSTRATING AND I AM SO FRASTRATED WITH THIUS WHOLE SET UP FROM POST TO PILLAR.IF VODACOM DOES NOT WANT TO GIVE US SERVICE HAT WE PAY FOR THEN WE ARE HAPPY TO TAKE THAT BUSINESS WERE WE ARE APPRECIATED AS CUSTOMERS AS A LONG STANDING VODACOM CLIENT I WOULD RECOMMEND VODACOM TO ANY ONE !!!!!!!!!! IF THIS MATTER IS NOT SORTED BY END OF BUSINESS TODAY , PLEASE CANCELL ALL MY CONTRACTS IMMEDITELY PLEASE!!!!!!!!!!!!!