Terrible terrible service!

Your customer service is **********. This morning, my boyfriend's phone stopped being able to make and receive calls. When he called customer services, a bot told him that his number has made an unusually high number of calls to customer service and has been blocked. This was his first call in years, btw. Then he is unceremoniously disconnected.

Then he was sent another number which connected him to yet another bot (charging at R2 per minute), which allows him to do a whole lot of things, none of which is finding out why his number can no longer make or receive calls.

No matter what option he selects, nothing will allow him to speak to a person.