AR
Alicia R
1 reviews | Active since Sept 2018
29 Dec 2025, 20:22
Terrible Terrible service
My husband had been struggling for 3 weeks to get a contract cancelled!! Ridiculous service!! They keep promising he will get a cancellation email, still nothing. At this point I know they are stalling in order for his contract to automatically get reinstated again.
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Replies (1)
Vodacom's replyOfficial
30 Dec 2025, 07:20Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply30 Dec 2025, 07:20
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team