1 reviews | Active since Sept 2016

15 Aug 2022, 22:18

Terrible Telephone sales..add everything!!

Good day, feel very dissappointed in Vodacom after all these years. I wanted to cancel 2 contracts of mine : pensioner and not enough time for all the phones and data.. I phoned them,they told me..i will send you very smart Tablet..with Whatsapp..etc..etc : ..I got Lenova tablet..very fast..but after short while..on road,i ask question re the road..then they say; will get back to you!..days!.3G..hello??.Such old thing! all phones 4G..cant even give it back!..cant use it??what now? Phone them..all depart. No one can help.got Samsung tablet much faster thsts 8yrs old!!, everytime soneone.change contract time...cant understand!.willing to stop debiet order..cant afgord 4 contracts even!! Never told ne 3 G..!! Cant donate it..still pay for it!! *******.. Amanda

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Replies (1)
Vodacom
Vodacom's reply16 Aug 2022, 08:46
Official
Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team