MP
Marius P

1 reviews | Active since May 2014

18 Jul 2019, 14:35

Terrible signal quality, dropping calls

Really what is happening with the the signal quality, its being terrible. I will need to move my whole family to Cell-C. We are at Plot 5, Mountain drive Derdepoort JR-326. Anyone in the neighborhood, please take note.

0
Replies (2)
Vodacom
Vodacom's reply18 Jul 2019, 15:58
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards, Vodacom Consumer Website Team 
Vodacom
Vodacom's reply31 Jul 2019, 12:52
Official
Dear Customer,  Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.  As per discussion, your query has now been resolved.  Regards  Consumer Website Team