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tahir.jasat tahir.jasat

1 reviews | Active since Apr 2012

20 Mar 2020, 18:14

Terrible signal in mountain Rise. Pietermaritzburg

Vodacom Signal in my Area has been exceptionally poor over the last month in my area. I cant make calls or even complete a google search. I logged a technical query with my address whereby they said it will be investigated. I receive an sms stating that a tower will be built in an area ****m from me. How will that help me? And the sms states I should just buy a signal booster. I have 3 devices on contract with vodacom that is utterly useless at my home? And vodacom does not seem to care as long as they receive there money

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Replies (1)
Vodacom
Vodacom's reply21 Mar 2020, 13:32
Official
 Dear Customer, 
 
Thank you for making us aware of your complaint. 
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query. 
 
***Please note*** Beware of phishing ****s. 
 
Vodacom will not contact you via Whatsapp to request your personal details 
 
Regards, 
 
Vodacom Consumer Website Team