1 reviews | Active since Feb 2017

14 Feb 2017, 12:13

Terrible signal in Alberton

<p>Why on earth did your signal in Alberton detoriate to such level that a person needs to sit in a one square metre spot to have signal. I used to have perfect signal where I stay, but of late basically nobody can call me or any other Vodacom user in this area. When you answer a call the first time when you answer the call you cannot hear the other person (only yourself), resulting in you having to phone the person back to eventually be able to converse (depleting my airtime for people that wanted to speak to me) and some calls that could have been related to my job search (which is critical at this moment for me) being missed. Why do I pay the money that I do to Vodacom for such terrible service. </p>

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Vodacom
Vodacom's reply14 Feb 2017, 12:19
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

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Vodacom Consumer Website Team