DK
Denver K
1 reviews | Active since Jan 2021
12 Jan 2021, 10:26
Terrible signal
I have complained about a recent change in the quality of the signal at my house. They responded and let me know that the problem was being attended to. A month later and I still have terrible signal when trying to use 4g networks. Even if I have 20gigs of data available on my phone. I expect more from Vodacom since they own all the towers in SA
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Vodacom's replyOfficial
12 Jan 2021, 11:28Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply12 Jan 2021, 11:28
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team