1 reviews | Active since May 2016
Terrible Signal, Dropped calls, Empty Promisses
<p>I havebeen complaining about the lack of signal and dropped calls in my area since December 2016 and nothing has yet been done about it.</p> <p>I must have mad over 10 calls to follow up on why Vodacom does not fix this problem? I am a paying client and am not receiving the services I am paying for! I have been given a reference number and its been escalated but whenever I followup on this I am been kept on hold and waiting to speak woth a consultant for over 1 hour and my network issue doesn't get resolved.</p> <p>This is frustrating and in breach of contract. </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
