MG
Mike G

1 reviews | Active since Jan 2017

11 May 2018, 14:26

TERRIBLE SIGNAL - CLARENS

Both data and call signals have badly deteriorated in Clarens, Free State. One can use the internet for a couple of minutes, if you are lucky, before it drops. Calls are not that much better. This is one of the top tourism areas in South Africa and this service is badly hurting business.

0
Replies (2)
Vodacom
Vodacom's reply11 May 2018, 15:37
Official

Dear Customer

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards
Vodacom Consumer Website Team

Vodacom
Vodacom's reply14 May 2018, 08:41
Official

Good Day

Good Day We have handed your query to our Network Division who will investigate the matter and provide you with further feedback.

Please accept our apology for any inconvenience caused.

Regards

Dominic