PD
Peter D
1 reviews | Active since Oct 2013
01 Nov 2022, 15:19
Terrible Signal and no resolution
Almost no signal and Empty promises is all they have. Technicians was here and tested until they failed to come back to me anymore... Nothing has been resolved and apparently good will something was awarded which is absolutely lies... Ref: *** has been closed with no solution to my queries.. I am likely to take this up with Ombudsman and have these contracts cancelled due to no adherence of CPA from Vodacom..
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Replies (2)
Vodacom's replyOfficial
02 Nov 2022, 07:06Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply02 Nov 2022, 07:06
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
PD
Peter D's updateReviewer Update
14 Nov 2022, 16:33Completely useless.. Cancelations was going to call me according to network department to do a cancelation with no cancelation cost to me!! I got no call, Just a sms saying my main number was cancelled without my consent and a quote on my other number for 43 months of contract still left!? CPA not adhered to,
PD
Peter D's update14 Nov 2022, 16:33
Reviewer Update
Completely useless.. Cancelations was going to call me according to network department to do a cancelation with no cancelation cost to me!! I got no call, Just a sms saying my main number was cancelled without my consent and a quote on my other number for 43 months of contract still left!? CPA not adhered to,