Terrible signal and bad cellphone tower reception!

No internet connection while wifi rooter shows full signal strength. Also poor cellular reception on all vodacom phones and devices. No one to complain to at vodacom Seems like there are no fault logging procedure at vodacom since start of lockdown. This problem started a few days into start of lockdown while the vodacom tower is only 500 meters from my property. Previous complaint delivered only empty promises with NO sign of any resolve. Irritating to have to wait more than a minute to send an email which contains only 45kb's of data. NO I HAVE NEVER MISSED A PREMIUM ON ANY CONTRACT. You take my money each month but you do not deliver!!