HH
Harry H
1 reviews | Active since Mar 2013
07 Apr 2025, 14:25
Terrible signal.
I live in a large metropole area and constantly have trouble with signal strength on my phone. Have to walk out onto the street outside to make calls. Have reported this to Vodacom Ref number S5-D5730-09DB5 and had no feedback.
Helpful (0)
Replies (4)0
Replies (4)
Vodacom's replyOfficial
08 Apr 2025, 08:09 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team
Vodacom's reply08 Apr 2025, 08:09
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team
HH
Harry H's updateReviewer Update
14 May 2025, 16:22 Good afternoon The last time I spoke to a consultant I was told that my problem would be investigated and hopefully resolve the problem Im having. It was suggested using wi fi calling but that's not what I need as we get people visiting and family who use Vodacom and just a major inconvenience.
The router is mobile so also not practical.
I was told tests would be done here by technicians but to date nothing.
I thought Vodacom was the leader as far as telecoms are concerned and yet you cant give me decent signal.
Please sort out my issue.
The router is mobile so also not practical.
I was told tests would be done here by technicians but to date nothing.
I thought Vodacom was the leader as far as telecoms are concerned and yet you cant give me decent signal.
Please sort out my issue.
HH
Harry H's update14 May 2025, 16:22
Reviewer Update
Good afternoon The last time I spoke to a consultant I was told that my problem would be investigated and hopefully resolve the problem Im having. It was suggested using wi fi calling but that's not what I need as we get people visiting and family who use Vodacom and just a major inconvenience.
The router is mobile so also not practical.
I was told tests would be done here by technicians but to date nothing.
I thought Vodacom was the leader as far as telecoms are concerned and yet you cant give me decent signal.
Please sort out my issue.
The router is mobile so also not practical.
I was told tests would be done here by technicians but to date nothing.
I thought Vodacom was the leader as far as telecoms are concerned and yet you cant give me decent signal.
Please sort out my issue.
HH
Harry H's updateReviewer Update
20 May 2025, 14:05Good afternoon
To date still have not been contacted for further assistance.
I suppose one should expect this type of service.
To date still have not been contacted for further assistance.
I suppose one should expect this type of service.
HH
Harry H's update20 May 2025, 14:05
Reviewer Update
Good afternoon
To date still have not been contacted for further assistance.
I suppose one should expect this type of service.
To date still have not been contacted for further assistance.
I suppose one should expect this type of service.
HH
Harry H's updateReviewer Update
21 May 2025, 12:14Still waiting for someone to contact me. And just received a SMS that my service ticket has been closed.
Whats going on?
Whats going on?
HH
Harry H's update21 May 2025, 12:14
Reviewer Update
Still waiting for someone to contact me. And just received a SMS that my service ticket has been closed.
Whats going on?
Whats going on?