Terrible Signal
<p>I've been with Vodacom for nine years now and never have I wanted to change networks until now. (Let's admit most mobile services are disappointing, yet we need them.)</p> <p>Right smack in the middle of Rynfield, Benoni, my signal is so horrible, I can't make or recieve any phone calls - and I didn't think it could get worse than where I used to stay, on a farm, far from residential areas. I have to walk around like a character in a movie wandering around in a jungle just to find signal. I am now forced to change networks, which I really don't want to do because it seems like a waste of money and effort to change from one disappointing network to another, but alas... I have no choice. I would love to speak with someone from Vodacom about this but... I can't make a phone call to begin with while I'm home.</p> <p>What is the point in buying Vodacom's ridiculously expensive data bundles if I can't even use it? And it's one thing if your network for browsing and downloading is slow (more like not working at all) but not being able to make or recieve calls? I'm so fed up with South Africa's "leading" mobile service. </p> <p>You pay for using their services but when it doesn't work - you still pay! </p>
Dear Customer,
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Kindly be advised that a consultant will make contact with you in due course to assist with your query.
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Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
