CK
Corne K

1 reviews | Active since Sept 2012

16 Oct 2017, 21:09

Terrible signal!!!!

We have been complaining about bad network reception in our area since December - it os now 10 months later and still NO response!!!!!! I have a list of reference numbers and everytime the service agent tells me the same story. - they can see the query is open for a long time - the promise me the call centre will contact me before 17:00 - and I still haven’t receive one call from anyone!!!!!

0
Replies (1)
Vodacom
Vodacom's reply17 Oct 2017, 06:55
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team