II
Ighsaan I
1 reviews | Active since Jan 2022
17 Jan 2022, 09:51
Terrible sevice
I have contacted Vodacom several times with issues I'm having with all the lines on my profile. Last week I thought finally everything is being resolved.... Alas... An upgrade was done on the incorrect number.... I am now also receiving the incorrect colour on the incorrect number..... So frustrated by the incompetence and really bad service received......
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Vodacom's replyOfficial
17 Jan 2022, 10:14 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply17 Jan 2022, 10:14
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team