Terrible Servoce
i was chatting to Vodacom's Facebook team that i could not connect to wifi with the fibre package i took out. Their Response on Thursday they looking into it.i have sent a message back to them any progress and no one is responding.I can connect to all devices tv's etc.....except phone.Does it take so long to get back to a client with a Wifi issue ?
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Vodacom's replyOfficial
10 Jun 2025, 07:29 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply10 Jun 2025, 07:29
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team