Terrible service/unwilling to assist

Today I went to the third Vodacom shop to ask them to assist with a damaged cell phone which I pay a lot on my contract for(apparently I am a valued customer). Well I didn't feel so valued and at this point I want my contract cancelled with immediate effect as I don't feel Vodacom has given me the service of a valued customer. Before I was helped the consultant named Angel; at mall new market. She was more concerned with her own personal phone call looked at me and finished her personal conversation before attending to me. Then after I told her I don't speak an African language, she persisted to speak to me in this manner. Two years ago when I wanted my phone fixed with similar damage I had no problem with Vodacom assisting me and now when I request the same thing I get sent away and disgusting service. I am done paying for something that doesn't work. Please send my contract immediately!