terrible servicesT

There is no rating low enough for Vodacom, I am absolutely disgusted, have been battling since 7th Nov 2022. It’s so frustrating having to call vodacom almost everyday about the vodacom fibre that has no internet connection and being told it takes 72 hours for it to get assigned and investigated then coming back with the same issue. No one called me back to explain what is happening or provide me with feedback. It's been a month without internet yet I was billed the full amount. Ref number SR*** it was closed but no one bothered to check if I had internet. New ref number SR***