1 reviews | Active since Apr 2017

18 Apr 2017, 16:17

Terrible service yet again

<p>I requested Vodacom to put a cap on my contract. Months passed and this hasn't been done. My account is sky high each and every month. Now I am at the point of cancelling my contract. In order to do so I have to pay upwards of R7500! Theit blatant disregard for a simple request is costing me a lot of money. Vodacom, your service is absolutely terrible. You have ****** us blind. </p>

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Replies (1)
Vodacom
Vodacom's reply18 Apr 2017, 16:49
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team