1 reviews | Active since Jan 2015
Terrible service yet again
<p>Good day</p> <p>I lodged a complaint on 13 November 2016 already. I received a response that I used the incorrect email address. On 16 November 2016 I resend the complaint to the email address provided: ********** <p> </p> <p>I even received a reference number of 003S~SCR4</p> <p> </p> <p>I have explained before I cannot answer personal calls during business hours. Up to date no response or assistance. Disappointed to say the least. </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team