Terrible service yet again
I went to the Vodacom shop in Durbanville last week to complain about a billing issue. The agent in store was very unprofessional and too opionated. He added on a itemised billing service. Which he did not ask my permission for and now its been billed to my account. He promised to call me back last week to sort out my billing issue and he never did.
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear client,
We thank you for bringing it to our attention and do apologise for the inconvenience.
Please refer to the email which we have sent for feedback on this correspondence.
Warm regards,
SS
Dear client,
We thank you for bringing it to our attention and do apologise for the inconvenience.
Please refer to the email which we have sent for feedback on this correspondence.
Warm regards,
SS
Dear client,
We thank you for bringing it to our attention and do apologise for the inconvenience.
Please refer to the email which we have sent for feedback on this correspondence.
Warm regards,
SS
Dear client,
We thank you for bringing it to our attention and do apologise for the inconvenience.
Please refer to the email which we have sent for feedback on this correspondence.
Warm regards,
SS