1 reviews | Active since Oct 2016

21 Apr 2017, 11:36

Terrible Service. Would NOT recommend them

<p>I app**** for a Vodacom Business contract via Bytes (they are apparently the department that deals with business contracts) in the beginning of March. I sent all the paperwork through by the 13 March. It is the 21 April, and I am STILL waiting. </p> <p> </p> <p>Part of email trail: - NO RESPONSE SINCE THE 11.04.2017. No calls, no emails, nothing. </p> <p> </p> <p>From: Martin Boy Jiyana ********** <br /> Sent: Tuesday, 11 April 2017 2:07 PM<br /> To: Ronel Fortune ********** /> Subject: RE: Unavailable with limited access to email</p> <p> </p> <p>I will call you back shortly to explain why there is a delay.</p> <p> </p> <p>From: Martin Boy Jiyana ********** <br /> Sent: Tuesday, 11 April 2017 1:48 PM<br /> To: Ronel Fortune ********** /> Subject: RE: Unavailable with limited access to email</p> <p> </p> <p>He is the one who is dealing with the application i will get him to call you tomorrow because he is not available today.</p> <p> </p> <p>From: Martin Boy Jiyana ********** <br /> Sent: Tuesday, 11 April 2017 1:29 PM<br /> To: Ronel Fortune ********** /> Subject: RE: Unavailable with limited access to email</p> <p> </p> <p>Hi Ronel</p> <p> </p> <p>Has Kishan called you to give you an update?</p> <p> </p> <p>From: Ronel Fortune ********** /> Sent: 11 April 2017 10:11 AM<br /> To: Martin Boy Jiyana<br /> Subject: RE: Unavailable with limited access to email</p> <p>Hi Martin</p> <p> </p> <p>Any update on this?</p> <p> </p> <p>From: Martin Boy Jiyana ********** <br /> Sent: Tuesday, 28 March 2017 10:07 AM<br /> To: Ronel Fortune ********** /> Subject: RE: Unavailable with limited access to email</p> <p> </p> <p>Hi Ronel</p> <p> </p> <p>Application has been done we just waiting for confirmation.</p>

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Replies (1)
Vodacom
Vodacom's reply21 Apr 2017, 12:12
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team